Verify Your winluck Account for Smooth Payouts
Verification is how we keep your account — and your balance — protected. When you reach the verification step, upload a clear photo of a valid government-issued ID such as a PhilSys card, passport, or driver's license, along with a selfie for face-match confirmation. The documents go to our review team who check them against your registered details. A verified account unlocks
the full withdrawal path and removes processing holds on larger cashout requests. Think of it as a one-time step that makes every future payout faster. If you use GCash or Maya and your wallet is already fully verified, the process on our side is straightforward because the name and number already match.
- Prepare a Valid ID — Have a government-issued Philippine ID ready — PhilSys card, passport, or driver's license all work. The photo must be clear, unobstructed and fully readable.
- Upload Your Documents — Inside account settings, go to the verification section and upload the front and back of your ID plus a current selfie holding the same document.
- Wait for Review — Our team reviews the submission and updates your account status. You will receive a notification once verification is complete or if anything needs resubmission.
- Enjoy Full Account Access — A verified account has no withdrawal holds linked to identity checks — cashouts proceed through the normal GCash, Maya, or InstaPay path without interruption.